Columbus, OH (February 15, 2018) – HealthMetrix Research Inc., an independent research firm, announces the selection of 43 Medicare Advantage plan websites for MedicareWebWatch national certification. MedicareWebWatch national certification recognizes excellence in Medicare plan website content, member connectivity, design and transparency. Nine “benchmark” websites and 34 “distinguished” websites were selected from 160 Medicare Advantage websites after comprehensive site reviews.
According to HealthMetrix Research Inc. president Alan Mittermaier, “These best-of-breed websites demonstrate their growing value as an asset for Medicare Advantage plans to achieve enrollment and customer satisfaction goals. Providing a high-value, positive website experience that engages plan members and caregivers will also deliver outstanding return on investment in the long-term. HealthMetrix Research is pleased to recognize these organizations for their forward-looking commitment to website relevance and readiness.”
MedicareWebWatch national certification is based on HealthMetrix Research’s mapping methodology that weighs 50 website features related to: plan-specific content; external content resources; member connectivity; design and navigation; transparency and privacy disclosure. Certification details are available at www.MedicareWebWatch.com. HealthMetrix Research Inc. neither recommends nor endorses specific Medicare plans or products.
|Capital District Physicians’ Health Plan|
|MVP Health Plan|
|Providence Health Plans|