MedicareWebWatch National Certification Recognizes Benchmark & Distinguished 2018 Medicare Advantage Websites

Columbus, OH (February 15, 2018) – HealthMetrix Research Inc., an independent research firm, announces the selection of 43 Medicare Advantage plan websites for MedicareWebWatch national certification.  MedicareWebWatch national certification recognizes excellence in Medicare plan website content, member connectivity, design and transparency.  Nine “benchmark” websites and 34 “distinguished” websites were selected from 160 Medicare Advantage websites after comprehensive site reviews.

According to HealthMetrix Research Inc. president Alan Mittermaier, “These best-of-breed websites demonstrate their growing value as an asset for Medicare Advantage plans to achieve enrollment and customer satisfaction goals.  Providing a high-value, positive website experience that engages plan members and caregivers will also deliver outstanding return on investment in the long-term.  HealthMetrix Research is pleased to recognize these organizations for their forward-looking commitment to website relevance and readiness.”

MedicareWebWatch national certification is based on HealthMetrix Research’s mapping methodology that weighs 50 website features related to:  plan-specific content; external content resources; member connectivity; design and navigation; transparency and privacy disclosure.  Certification details are available at  HealthMetrix Research Inc. neither recommends nor endorses specific Medicare plans or products.

Benchmark Websites

Capital District Physicians’ Health Plan
Kaiser Permanente
MVP Health Plan
Priority Health
Providence Health Plans

Distinguished Websites

Anthem Blue Cross Blue Shield
ATRIO Health Plans
Blue Cross Blue Shield Massachusetts
Blue Cross Blue Shield Michigan
Blue Cross Blue Shield Rhode Island
Blue Cross Blue Shield Western NY
Blue Shield Northeastern NY
Capital Blue Cross
Care N’ Care
Empire Blue Cross Blue Shield
Excellus Blue Cross Blue Shield
Fallon Health Plan
Florida Blue
Florida Health Care Plans
Health Alliance Plan
Health First
Highmark Blue Cross Blue Shield
HMSA Blue Cross Blue Shield Hawaii
Horizon Blue Cross Blue Shield
Independent Blue Cross
Independent Health
MCS Classicare
Peoples Health
Presbyterian Health Plan
Rocky Mountain Health Plans
Security Health Plan
Soundpath Health
Tufts Health Plan

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